March 20th, 2019

// An industry-first: coaching for employees on short-term disability due to mental illness

An industry-first: coaching for employees on short-term disability due to mental illness

TORONTO, March 20, 2019 /CNW/ - Acclaim Ability Management is working with Shoppers Drug Mart to offer one-on-one coaching services for employees with mental health issues, who are on short-term disability leave. Employers can choose from two offerings that aim to get employees back to work sooner, and lessen the risk of escalation to long-term disability leaves.

"This is an industry-first. We are taking employee support to the next level by bringing in pharmacists to provide practical, cost-effective services throughout the treatment journey," says Sean Bradley, president and CEO of Acclaim Ability Management.

The coaches are pharmacists, available through Shoppers Drug Mart's Clinical Health Coaching program. Employees can access their coaches virtually or by phone, and the services are available regardless of where employees fill their prescriptions. The coaches will:

  • Screen employees for a number of chronic conditions, which often affect mental health, and give recommendations based on the results. 
  • Evaluate medication regimens, identify drug therapy problems and recommend solutions. 
  • Provide counselling on safe and appropriate use of medications, with follow-ups to assess adherence, side effects and efficacy of those medications. 
  • Work with employees to set goals, create action plans and monitor progress, ultimately enabling them with tools to take control of their health with confidence.

The Clinical Health Coaching program can also include pharmacogenomic testing, a tool to predict drug response that can be especially impactful in the treatment of mental illness.

"We are excited to be providing better patient care by leveraging the expertise of our pharmacists in new ways. The coaching services provided can help improve the quality and speed of recovery, and help employees better manage their health once back at work," says Mark Rolnick, Vice President, Payor Partnerships and Plan Sponsor Innovation at Shoppers Drug Mart. He adds that the Shoppers Drug Mart Clinical Health Coaching program will eventually expand to include other conditions, such as chronic pain.

About Acclaim Ability Management – As a national health management company since 1993, Acclaim has been working with employers and their employees to provide innovative and proactive solutions to complex disability management issues. Acclaim is leading the nation with its highly trained multi-disciplinary staff and advanced technology that results in unmatched outcomes related to employee health, wellness and productivity. 

About Shoppers Drug Mart 
As one of the most recognized and trusted names in Canadian retailing Shoppers Drug Mart is the licensor of full-service retail drug stores operating under the name Shoppers Drug Mart (Pharmaprix in Québec). The Company operates almost 1,300 Shoppers Drug Mart and Pharmaprix stores across Canada. The Company also licenses or owns 47 medical clinic pharmacies operating under the name Shoppers Simply Pharmacy (Pharmaprix Simplement Santé in Québec) and provides cosmetic dermatology services at one standalone location, the Beauty Clinic by Shoppers Drug Mart. The Company owns and operates 36 corporate Shoppers Home Healthcare stores, seven Wellwise by Shoppers Drug Mart stores and an ecommerce site  The Company also owns Shoppers Drug Mart Specialty Health Network Inc., a provider of specialty drug distribution, pharmacy and comprehensive patient support services, and MediSystem Inc., a provider of pharmaceutical products and services to long-term care facilities. Shoppers Drug Mart is a division of Loblaw Companies Limited.

SOURCE Acclaim Ability Management


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