March 24th, 2020

// ShiftLink, Inc. provides an automated solution to expedite the shift-filling process to help front-line staff

ShiftLink, Inc. provides an automated solution to expedite the shift-filling process to help front-line staff

TORONTO, March 24, 2020 /CNW/ - ShiftLink, Inc., an innovator in shift management software, is working closely with healthcare providers and organizations who employ front-line staff to offer an automated shift-filling solution. 

"An efficient shift management process is automated, paperless, and requires few phone calls," says Julie Adams, Chief Executive Officer of ShiftLink. "Amidst the COVID-19 outbreak, organizations require a 24/7 staff rotation, and we are working very closely with them to provide support wherever we can," says Adams. 

ShiftLink ensures appropriate levels of staff are on duty and are not spending critical hours on the phone.  Steven Parker, Senior Manager at Shepherds of Good Hope in Ottawa says, "This software [ShiftLink] is being used and it has been a game-changer for management and staff, especially in times like these." 

ShiftLink is offering to waive all set up fees, customization of the platform, virtual training, and 24-7 support to any hospital in Canada to help battle COVID-19 demands, and is ensuring the deployment of the solution to emergency and intensive care departments can be ready within a few days. 

"We are extremely proud to be offering a solution to this very real and challenging time by helping hospitals, shelters and clinics ensure that its focus can remain where it is needed most – on patients and clients. ShiftLink has proven to be a great fit with hospitals and the community service sector and we are honoured to support local communities as we manage through the challenges of the COVID-19 outbreak," says Richard Bicknell, Chief Operating Officer, ShiftLink.  

ShiftLink has sent out over 2 million shift notifications to date, is union-friendly, and offers a "code orange" feature that supports emergency response protocols. 


ShiftLink, Inc. is a Canadian technology company based in Whitby, Ontario that supports social enterprises, hospitals, shelters, and other organizations that depend on frontline workers. Its solution is a customizable cloud and mobile application that significantly reduces the time, cost, and frustration associated with filling open shifts. 

SOURCE ShiftLink inc


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