May 5th, 2020

// EQ Care provides virtual healthcare to essential railroaders

EQ Care provides virtual healthcare to essential railroaders

MONTREAL, May 4, 2020 /CNW Telbec/ - Canada's pioneer in telemedicine, EQ Care, is honoured to have been providing virtual healthcare to essential workers at CN. CN joined the EQ Care community earlier in the year, allowing their Canadian railroaders to benefit from access to virtual healthcare services, from wherever they are via any internet-connected device. 

As part of the partnership, EQ Care has been providing CN Canadian employees and their family members an online concierge healthcare service, accessible through secure voice, text and video conferencing. EQ Care's 24/7 access to physicians, mental health specialists, and other medical and paramedical professionals is available via mobile, tablet or computer in English and French.

CN & EQ Care - A Healthy Partnership for Canada 

An essential part of the North American supply chain, CN has been moving raw material, including industrial alcohol used in the production of hand sanitizer, intermediate goods like Canadian grain to make bread and pulp to make toilet paper, and finished goods like fresh produce and propane to heat homes and farms.

"Keeping our employees healthy and safe remains our number one priority and we are happy that we partnered with EQ Care and have been able to provide them with a prompt,  compassionate healthcare option that is easy to access, no matter where and when they need it. During this unprecedented time, we are reminded of the importance of what we do at CN as an essential service provider," said Dorothea Klein, senior vice-president and chief human resources officer at CN. 

EQ Care prides itself on offering superior health plans for Canadian workplaces and in contributing to easing pressure on the healthcare system during these challenging times.

"We are honoured to assist CN's workforce with increasing access to care," said Daniel Martz, CEO, EQ Care. "We want CN's railroaders to know that we are here to support them as they continuously support the Canadian economy and keep supply chains moving in this time of great need."

High-Quality Healthcare for Canadian Workforces

Health spending represents, on average, around 40% of all programs spending by provincial and territorial governments.  The Canadian Institute for Health Information (CIHI) estimates that 70% of Canada's $264 billion in healthcare expenditures—$185 billion—is devoted to the compensation of health professionals. About one in five visits to hospital emergency rooms are unnecessary under normal circumstances.

EQ Care's platform is designed to not only serve individual patients efficiently, but to unlock capacity in a healthcare system that is now under immense pressure.  

Backed by an organization with over 30 years of experience managing healthcare benefit plans, EQ Care is uniquely positioned to deliver convenient solutions for Canadian workers on the frontlines of the COVID-19 pandemic. EQ Care's care managers, nurses and physicians have been thoroughly-trained to advise patients on COVID-19, and any healthcare issue they or their family members may be facing.

About EQ Care

EQ Care offers patients 24/7 national and bilingual online access to a specialized medical and mental health team providing personalized, comprehensive treatment options from any mobile or internet connected device. On the cutting edge of patient care, our mission is to ensure that our patients receive the highest quality service through our leading proprietary virtual health technology platform. 

As the market leader in Canadian virtual care with over 30 years of healthcare experience, an ISO 9001:2015 certification, and over 400,000 virtual medical consultations managed, we are continually innovating to bring cutting edge mobile tools and approaches to our Plan Sponsors and Members. 

About CN

CN is a true backbone of the economy, transporting more than C$250 billion worth of goods annually for a wide range of business sectors, ranging from resource products to manufactured products to consumer goods, across a rail network of approximately 20,000 route-miles spanning Canada and mid-America. CN – Canadian National Railway Company, along with its operating railway subsidiaries – serves the cities and ports of Vancouver, Prince Rupert, B.C., Montreal, Halifax, New Orleans, and Mobile, Ala., and the metropolitan areas of Toronto, Edmonton, Winnipeg, Calgary, Chicago, Memphis, Detroit, Duluth, Minn./Superior, Wis., and Jackson, Miss., with connections to all points in North America. For more information about CN, visit the Company's website at



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